Claims Handler

Claims Handler – Car Insurance Netherlands (m/f/d) | Remote or Hybrid (Netherlands) | Full-Time

About our client

Our client is one of Europe’s fastest-growing InsurTech companies, combining deep insurance expertise with innovative technology to create a more efficient, digital, and customer-focused insurance experience.

As the company continues to expand its operations in the Netherlands, this is an exciting opportunity to join at an early stage and play a key role in building the local claims function from the ground up. You will become part of a newly established team, helping shape processes, implement best practices, and contribute directly to the future growth of the business.

This is a great opportunity for an experienced claims professional who enjoys working in a start-up environment, taking ownership, and making a visible impact.

Your Responsibilities

• Independently handle and assess motor insurance claims, with a strong focus on bodily injury claims
• Manage claims involving personal injury, third-party liability (MTPL), material damage, and own damage (CASCO)
• Assess and manage bodily injury claims from initial notification through to settlement
• Review medical documentation, accident reports, photographs, and other relevant evidence to determine liability and claim exposure
• Evaluate claims and make appropriate decisions in line with applicable policies, guidelines, and regulations
• Maintain accurate reserves and contribute to effective claims cost control
• Identify potential risks, inconsistencies, and indicators of fraud, supporting fraud prevention initiatives
• Collaborate with external partners, including medical experts, loss adjusters, assessors, and other claims specialists
• Ensure claims are handled efficiently, accurately, and in accordance with quality standards
• Provide feedback on claims processes and digital tools to improve workflows and operational efficiency
• Work closely with software developers, business analysts, data scientists, and insurance experts in a multidisciplinary and international team
• Contribute your expertise and ideas to help build and develop the Dutch claims operation

Your Profile

• 2–5 years of professional experience in non-life insurance claims handling
• Proven hands-on experience handling bodily injury claims – this is a must-have requirement
• Strong experience with motor insurance claims, particularly MTPL and/or CASCO
• Experience assessing liability, claim exposure, reserves, and settlement decisions
• Native-level Dutch language skills
• Professional fluency in English
• Independent, proactive, and solution-oriented working style
• Comfortable taking ownership in a newly established team and helping shape processes
• Strong communication and negotiation skills, particularly when dealing with injured parties and external stakeholders
• Interest in technology and willingness to work with innovative digital tools
• Pragmatic mindset with the ability to challenge existing processes and identify improvements
• Strong analytical skills and attention to detail
• Ability to collaborate effectively across different teams and functions

What Our Client Offers

• Attractive compensation package based on experience
• Flexible working model: fully remote or hybrid within the Netherlands
• Full-time position within a fast-growing InsurTech scale-up
• Opportunity to join at an exciting stage and have a direct impact on building the Dutch claims function
• High level of ownership, visibility, and influence within the organization
• Open and collaborative company culture with an entrepreneurial mindset
• Strong opportunities for professional growth as the company continues to expand into new insurance areas
• Opportunity to work with innovative technology and contribute to the digital transformation of claims handling

📩 Interested? We look forward to receiving your application!

Rad na daljinu: Da

Izvor: https://www.linkedin.com/jobs/view/4467053216/

Nivo: mid level