PATIENT SERVICES REPRESENTATIVE (FT; 40hrs/wk) - Temple Physicians Inc. @ THCN Northeastern Cardiology
Temple Health – Temple University Health System
patient-services-representative-ft-40hrswk-temple-physicians-inc-at-thcn-northeastern-cardiology-x4sfwz
Description
Category
Clerical Services
Job Location
445 Shady Lane, Huntingdon Valley, Pennsylvania, United States
Tracking Code
265248
Weekly Hours
40.00
Schedule
Full-Time
Shift
Day Shift
Responsible for completing the preregistration, re-registration and/or re-verification processes following department procedures using identified technology and appropriate registration/billing systems. In addition, responsible to accurately identity, verify, and document insurance coverage for scheduled services utilizing all available electronic and manual sources. Requires daily communication with patients/caregivers, schedulers and insurance companies via telephone in order to obtain accurate demographic, insurance, referring provider and patient liability information. Performs all front desk functions in addition to handling all scheduling functions. Answers phones, greets patients and family members in a warm and welcoming manner and works as part of a team to provide a good patient experience. This role requires a calm, rational demeanor; effective job performance; and ability to multitask in hectic, high-pressured, emotionally charged situations. Customer service is a key compo
Requirements
Nivo: mid level
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