Smoke Shop Associate

Job Overview
Join our dynamic team as a Smoke Shop Associate and become the friendly face that customers rely on for expert guidance and exceptional service. In this lively role, you'll be at the forefront of creating a welcoming environment where customers can explore a wide range of smoking accessories, tobacco products, and related merchandise. Your enthusiasm and product knowledge will help customers find exactly what they need while ensuring a smooth and enjoyable shopping experience. This paid position offers an exciting opportunity to develop retail skills, engage with diverse customers, and be part of a vibrant community.

Duties

• Greet customers warmly and assist them in selecting products, offering product demos when appropriate to showcase features and benefits
• Operate the POS (Point of Sale) system efficiently for sales transactions, cash handling, and receipts
• Maintain well-stocked shelves through merchandising, stocking, and inventory management to ensure an attractive store presentation
• Educate customers on product features, usage tips, and upselling opportunities to enhance their experience and increase sales
• Conduct regular cleaning, organizing displays, and ensuring the store adheres to safety and cleanliness standards
• Handle customer inquiries over the phone with professional phone etiquette, providing information or directing calls as needed
• Supervise or assist in supervising team members when required, supporting a collaborative work environment

Skills

• Strong communication skills with the ability to engage customers confidently in English and bilingual options preferred
• Proven retail sales experience with a focus on upselling and customer service excellence
• Familiarity with POS systems, cash handling procedures, and basic retail math for accurate transactions
• Experience in merchandising, stocking shelves, and maintaining attractive product displays
• Knowledge of tobacco products or willingness to learn about smoking accessories and related merchandise
• Ability to demonstrate products effectively through demos or explanations to enhance customer understanding
• Excellent phone etiquette for managing customer calls professionally in a fast-paced environment
• Supervising experience is a plus, demonstrating leadership skills within retail or grocery store settings

Join us in creating an energetic shopping environment where customer satisfaction is our top priority! We’re committed to supporting your growth through comprehensive training and fostering a positive team culture. This paid role is perfect for motivated individuals eager to develop their retail expertise while delivering outstanding service.

Pay: $15.00 - $20.00 per hour

Work Location: In person

Plata: $15 - $20 an hour

Izvor: https://indeed.com/viewjob?jk=b4d2ea6a19a15f38

Nivo: mid level